Refund Policy

At SEMrush, we offer a 7-day money back guarantee. If you sign up for SEMrush and find that it's not a perfect fit, please send a cancellation request by email to mail@semrush.com from the registered email address

To cancel your subscription, we will need the following information: your billing information (name, transaction ID, etc.), email address, login name, and a brief comment explaining if you would like a refund.

If your cancellation request comes from the email address other than registered email address we will ask you additional information including but not limited to: registered email, last 4 digits of the credit card associated with the account, billing date etc.

We will refund your money if a request is made within 7 days after your billing date.

Your refund request will typically be processed within 10 days of receiving it. The refund for the net price of your claim will be processed through the same method as the original payment.

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